FIXED PRICE·£329·NO SCOPING CALL NEEDED·30-DAY ACTION PLAN· FIXED PRICE·£329·NO SCOPING CALL NEEDED·30-DAY ACTION PLAN·
Productised service

One £329 audit. A clear list of what to fix next.

Give me your website, sign-up flow, checkout or app, and I'll show you exactly where you're losing users — and what I'd change first. Fixed price, no scoping call required.

What's included

Everything you need to act, nothing you have to chase.

01

60 minute call

A focused conversation about your product, your users, and where things feel stuck.

02

Annotated screenshots

The exact points in your product where users hesitate, drop off, or get confused.

03

Priority list

Every issue found, ranked by impact vs. effort — so you know what actually matters first.

04

30-day action plan

A short, concrete plan for what to fix first — written so your team can run with it directly.

Inside the deliverable

A living roadmap for your product. Not just a call.

Every £329 audit produces a comprehensive, 9-part Working Report evaluating your core flows against proven conversion heuristics.

>_ EMRICH DIGITAL FULL UX/UI & CRO AUDIT — WORKING REPORT
01 Executive Summary

Sample Funnel Assessment

"Traffic is healthy and product value proposition is compelling, but mobile checkout friction and unclear form requirements are creating a sharp 42% drop-off at the final payment step."

3
Journeys Audited
14
Issues Identified
6
Quick Wins
+£18k
Est. Revenue Impact
03 Journey Scorecards (Sample: Checkout Flow)
Category Rating Findings & Heuristic Note
Clarity ADEQUATE Pricing is clear, but delivery timelines are ambiguous until step 3.
Trust & Credibility STRONG Verified reviews and clear security badges present beside CTA.
Friction / Flow WEAK Unnecessary phone number field and mandatory account creation before pay.
Mobile Experience ADEQUATE Buttons well-sized, but horizontal size selector scrolls off-screen without cue.
Accessibility WEAK Low-contrast placeholder text and numeric keyboard missing on card inputs.
One-line verdict: "Strong customer interest, but mobile form fatigue and unexpected delivery costs are currently the single biggest conversion barrier."
Full Working Report Contents
01 Executive Summary
02 Scope & Methodology
03 Journey Scorecards
04 Findings Summary
05 Detailed Findings
06 Impact vs. Effort Matrix
07 30-Day Action Plan
08 Call Notes & Recording
09 Appendix (Screenshot Log)
Real audit findings

Real teardowns. The level of detail you receive.

Every audit delivers actionable, prioritised teardowns with specific fixes ready for your designers and engineers to implement immediately.

ECOMMERCE · CHECKOUT LEAK

Payment Friction on Mobile

HIGH IMPACT · LOW EFFORT

The issue: Credit card and expiry input fields trigger the default text keyboard on mobile rather than the numeric pad, causing input errors and cart abandonment at the final payment step.

MEDIUM IMPACT · LOW EFFORT

The issue: £4.50 standard delivery cost is introduced unexpectedly on step 3 without a qualifying cart progress indicator.

Recommended immediate fix: Add inputmode="numeric" attributes to payment fields and inject a "Spend £X more for free delivery" progress bar in the cart drawer.
SAAS · ACTIVATION FUNNEL

6-Field Signup Wall

HIGH IMPACT · LOW EFFORT

The issue: Signup modal requires phone number, company size, and billing address upfront before allowing the user to experience the core workspace or see the first dashboard report.

HIGH IMPACT · MEDIUM EFFORT

The issue: Empty state after onboarding displays a blank grid with no sample data or guided "first-action" prompt.

Recommended immediate fix: Defer company profiling until day 3. Use 1-click Google/SSO or email+password, immediately populating the workspace with interactive demo data.
APP · UI NAVIGATION

Hidden Filters & Gestures

HIGH IMPACT · LOW EFFORT

The issue: Category pills overflow the viewport width and truncate without a visual gradient or scroll affordance, leaving core options completely hidden on smaller screens (observed on Happy Heroes).

MEDIUM IMPACT · LOW EFFORT

The issue: Two unlabelled metric counters ("£0.91 / £2.73") force users to guess between per-completion and weekly total balances.

Recommended immediate fix: Add CSS right-edge fade mask for horizontal scroll, and add explicit chips ("Per quest" / "Weekly total") to eliminate cognitive friction.
Who it's for

Built for small SaaS and ecommerce teams.

A good fit if you've got an existing product, paying customers, and no dedicated product designer — and you know something in the experience is costing you conversions, you just don't have the time to find exactly what.

This audit is not:
  • An open-ended consulting retainer
  • A generic "best practices" checklist
  • A sales pitch for a bigger project
Then what?

The audit stands on its own. It can also lead somewhere.

If the priority list points to a bigger fix, that can become a scoped Sprint or a Full Build — but only if it makes sense for you. See Sprint & Full Build pricing →

Frequently Asked Questions

Everything you need to know before booking.

Do I need to give you access to my codebase or analytics?
No. The audit is conducted externally from a real customer's perspective on your live product, staging environment, or Figma prototype. You don't have to navigate NDAs, security clearances, or analytics integrations to get started.
How does the 60-minute walkthrough call work?
Once your payment is confirmed, you'll immediately receive a Calendly link to pick a call time that fits your schedule. During the call, we walk through your product screen-by-screen, highlight exact friction points, and discuss prioritized fixes. The session is recorded and delivered alongside your annotated slide deck.
What if my team needs help implementing the fixes?
Every recommendation is written in clear, concrete terms so your existing developers and designers can execute immediately. If your team is at capacity, EmRich Digital offers fixed-scope implementation Sprints and Custom Builds to code and ship the fixes for you.
What platforms and products do you audit?
We audit SaaS applications, e-commerce checkouts (Shopify, WooCommerce, custom), native iOS and Android apps, and high-traffic marketing funnels.
What is your 100% Actionable Guarantee?
If we don't deliver at least 3 concrete, high-impact fixes that can measurably improve your conversion rate, we will refund your £329 fee in full. Zero risk, zero hassle.
Book the audit

£329, fixed. Enter your product details to begin.

Enter what you'd like audited below. You'll complete secure payment via Stripe, and immediately receive your Calendly link to select your call time.

🛡️
100% Actionable Guarantee If your audit doesn't uncover at least 3 concrete, high-impact improvements for your product or checkout flow, we will refund your £329 in full. Zero hassle.
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Have a question first? Email hello@emrichdigital.co.uk